shipping & returns

shipping policy

At Noir Luxury Hair, we strive for excellence in all that we do. Our standard shipping will take 2-3 business days to deliver on the East Coast and 4-6 days on the West Coast. We require a signature confirmation to ensure your order arrives at the correct destination. We also offer an Express service for those last minute orders. Orders must be placed by 12:30 EST to ship out same day. No shipping on weekends and Holidays.

return & exchange policy

Noir offers store credit for orders that have been processed and shipped. In order to receive credit for your exchange the hair must be in the same condition as when you received it. We will not allow an exchange if the item has had any signs of being worn. Hair cannot be brushed, washed, fingered through, combed, cut or taken out of the bundle.


For more information please email us!